Share your story
If our team walked with your family, a few sentences from you will reach the next family who is standing where you stood.
Who your words are really for
Most families find hospice at the worst possible moment, in a hurry, on a phone, with a doctor waiting for an answer. They read reviews because they have no other way to know what a hospice team is like before inviting one into the house.
A few honest sentences from someone who has been through it carries more weight than anything we could write about ourselves. It is the single most useful thing a family can do for us after care ends — and it takes about three minutes.
Four things worth mentioning
There is no wrong way to write one. If you want a starting point, any of these help another family picture what actually happens.
-
The first name of the nurse, aide, or chaplain
Families remember people, not organizations. Naming the person who sat with you tells a stranger that a real human showed up.
-
Your town
Santa Maria, Orcutt, Nipomo, Lompoc, Arroyo Grande, Solvang, Paso Robles. Someone in your town is trying to find out whether anyone comes that far.
-
Something specific that happened
A call answered at two in the morning. A visit that came the same day. The moment someone explained a medication until it made sense.
-
What you would tell a friend
If a friend asked you tomorrow whether to call us, what would you say? Write that.
You do not owe anyone the details
A Google review is public and stays public. Please share only what you are comfortable having neighbors, coworkers, and strangers read.
You do not need to include a diagnosis, a medical detail, or your loved one's full name for the review to be useful. "My father" and "our nurse Maria" is plenty. We will never ask you to add anything you left out.
Scan to leave a review
Point a phone camera at the code. It opens the review box on your phone, where you are probably already signed in to Google.
If we fell short
Say so — in the review if you want to, or on the phone if you would rather not do it in public. Ask for the clinical manager. We will listen, and we will not argue with your experience.
Call (805) 361-0264Still on service, or need us again?
Bereavement support does not end when care does. If you need our team, the line is answered by a nurse at any hour.